Pengelolaan Website www.bankbjb.co.id Sebagai Media Informasi Digital Oleh Divisi Humas Bank BJB

Authors

  • Alyssa Azka Rinendaputri Universitas Padjadjaran
  • Anwar Sani Universitas Padjadjaran

DOI:

https://doi.org/10.59581/harmoni-widyakarya.v2i2.3273

Keywords:

Website, Public Relations, Digital Information

Abstract

The rapid advancement of technology today enables people to meet their information needs through a network called the internet. A website is one of the networks found on the Internet with various functions. The website www.bankbjb.co.id, managed by the Corporate Secretary’s Public Relations Division of Bank BJB, is one of the digital banking information media in Indonesia. The purpose of this research is to understand how the management of the www.bankbjb.co.id website as a digital information medium is carried out by the Public Relations Division of Bank BJB. This research uses a qualitative research method and a descriptive approach that focused on depicting and summarizing various social phenomena that occur. The data collection techniques used include interviews, direct observation of the research object, and documentation. The research results show that the Public Relations Division of Bank BJB, by referring to the concept of the PR management process, has all been implemented.

 

 

References

Adhitya, R., Noor, M., & Hairunnisa. (2018). ANALISIS TUGAS POKOK DAN FUNGSI HUBUNGAN MASYARAKAT UNIVERSITAS MULAWARMAN. eJournal Ilmu Komunikasi.

Adhrianti, L. (2022). MANAGEMENT PUBLIC RELATIONS MELALUI PROSES KOORIENTASI BAGI KEPENTINGAN PENGELOLAAN ARSIP BISNIS JASA PERHOTELAN (Studi Kasus upaya Promosi dan Peningkatan Citra Positif Marina Hotel Bengkulu). Jurnal Kaganga.

Afizha, J., & Kholik, A. (2021, Juli). PENERAPAN KOMUNIKASI EFEKTIF 7C DALAM PELAYANAN INFORMASI PUBLIK OLEH KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG JAKARTA II. jurnal Riset Mahasiswa Dakwah dan Komunikasi.

Bulantseva, L. (2022). Digital PR and Communication with B2B Enterprise in the Digital Era.

Capriotti, P., & Moreno, A. (n.d.). Corporate Citizenship and Public Relations: The importance and interactivity of social responsibility issues on corporate websites. Public Relations Review.

F, Z., Dewi , R., & Kadarisman, A. (2018). Strategi Komunikasi Publik dalam Membangun Pemahaman Mahasiswa Terhadap Penerapan PTNBH. Jurnal Komunikasi.

Fadli, M. R. (2021). Memahami Desain Metode Penelitian Kualitatif.

Hagelstein, S. E., & A, Z. (2021). The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training. Public Relations Review.

J, X. (2020). Corporate communication, public relations and reputational risk management in the days of COVID-19. Profesional de la información.

Jacukowicz, A., & Merecz, K. D. (2020). Work related internet use as a threat to work-life balance-A comparison between the emerging on-line professions and traditional office work. International Journal of Occupational Medicine and Environmental Health.

Kemenkominfo. (2012). Bimbingan Teknis dan Sertifikasi Budaya Dokumentasi Bagi Aparatur Pemerintah. Kemenkominfo-RI.

Munawar, Z., & John, S. (2020). Peran Humas Dalam Membentuk Citra Positif Pada Pemerintah Kota Medan. Jurnal Network Media.

Murniasih, S., & S, R. (2019). The role of digital public relations in maintaining may may salon image.

Nova, Y. (2014). Pengelolaan website Sebagai e-Government Oleh Pemerintah Kota Pekanbaru Dalam Penyampaian Informasi Bagi Masyarakat. Universitas Riau.

Nugraha, A. R., & Novianti, E. (2022). Analisis strategi humas pemerintahan era milenial dalam menghadapi tata kelola informasi publik. PRofesi Humas Jurnal Ilmiah Ilmu Hubungan Masyarakat.

Oliveira, A., & P, C. (2014). Internet as a key tool for publics to communicate with organizations. The case of the Spanish energy sector. Catalan Journal of Communication and Cultural Studies.

Ramadhan, M. F. (2018). Analisis Pengelolaan Website dalam Penyampaian Informasi di Kabupaten Ogan Ilir Provinsi Sumatera Selatan.

Retno, & Ario. (2013). Pemanfaatan Website Sebagai Media Kehumasan di Pemerintah Daerah Kabupaten Gunung Kidul. Universitas Atma Jaya.

Rina, H. (2018). Pengelolaan Website sebagai Media Informasi Publik: Studi Kasus pada Humas Kantor Wilayah Kementrian Agama Provinsi Jawa Barat.

Rosadi, R. (n.d.). Metode Penelitian Public Relations dan Komunikasi. Rajawali Pers.

Satispi, E., Harmonis, & Urip. (2019). Aktivitas Humas Pemerintah Daerah Dalam Sosialisasi Program di Dinas Kebakaran Jakarta Selatan. Jurnal Perspektif Komunikasi.

Simatupang, H. B. (2019). Peranan Perbankan Dalam Meningkatkan Perekonomian Indonesia. Jurnal Riset Akuntansi Multiparadigma.

Sugiyono. (n.d.). Metode Penelitian Pendidikan (Pendekatan Kualitatif, Kuantitatif, dan R&D).

Vercic, D., & K, S. (2015). Looking for digital in public relations.

Wardah, M. (2017). Pengelolaan Website Sebagai Media Informasi Publik Pada Bagian Humas dan Informasi Pemerintah Kota Pekanbaru.

Wolf, K., & C, A. (2018). Public Relations at the crossroads: The need to reclaim core public relations competencies in digital communication. Journal of Communication Management.

Yuliawati, & Irawan, E. P. (2016). Peran Cyber Public Relations Humas Polri Dalam Memberikan Pelayanan Informasi Publik Secara Online. Jurnal Politikom Indonesiana.

Published

2024-05-24

How to Cite

Alyssa Azka Rinendaputri, & Anwar Sani. (2024). Pengelolaan Website www.bankbjb.co.id Sebagai Media Informasi Digital Oleh Divisi Humas Bank BJB. Harmoni: Jurnal Ilmu Komunikasi Dan Sosial, 2(2), 355–369. https://doi.org/10.59581/harmoni-widyakarya.v2i2.3273

Similar Articles

<< < 2 3 4 5 6 7 8 > >> 

You may also start an advanced similarity search for this article.