MERLIN IMELDA SOLEMEDE; GILBERT ALVIN RUMALATU; FRANSISKA J PATTIRUHU. Pengaruh Kualitas Pelayanan Food And Beverage Service Terhadap Kepuasan Pelanggan di Swiss-Bellhotel Ambon. Jurnal Manajemen Pariwisata dan Perhotelan, [S. l.], v. 1, n. 4, p. 214–240, 2023. DOI: 10.59581/jmpp-widyakarya.v1i4.1515. Disponível em: https://ifrelresearch.org/index.php/jmpp-widyakarya/article/view/1515. Acesso em: 18 jan. 2025.