Struktur Organisasi dan Efektivitas Operasional Hotel Berbintang 5: Hubungan, Dampak, dan Implikasinya Terhadap Kinerja Hotel

Oslanto Hatoguan; Pasrah Setiawan Hia; W. Irawan Saputra; Budi Setiawan; Heru Suheryad

doi:10.59581/jmpp-widyakarya.v3i1.4543

Authors

Oslanto Hatoguan Politeknik Sahid Jakarta
Pasrah Setiawan Hia Politeknik Sahid Jakarta
W. Irawan Saputra Politeknik Sahid Jakarta
Budi Setiawan Universitas Pradita
Heru Suheryad Politeknik Sahid Jakarta

DOI:

https://doi.org/10.59581/jmpp-widyakarya.v3i1.4543

Keywords:

Organizational Structure, Operational Effectiveness, Hotel Performance, Five-Star Hotels

Abstract

Organizational structure plays a crucial role in enhancing the operational effectiveness of an organization or company. In the context of a five-star hotel, a clear and appropriate organizational structure helps improve coordination between departments, clarifies employees' roles and responsibilities, and optimizes operational processes. This study aims to determine the extent of the influence of organizational structure on operational effectiveness in five-star hotels. The research method employed is quantitative, using simple linear regression analysis. The findings indicate that organizational structure has a significant impact on the operational effectiveness of hotel employees. Specifically, the organizational structure, along with the work environment and shared motivation, contributes to 73% of the impact on employee performance.

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