Ainun Sari, Eny Sri Haryati. Pengaruh Kualitas Layanan dan Komplain Penumpang Terhadap Kinerja Karyawan Maskapai Wings Air Di Bandar Udara Sultan Muhammad Salahuddin Bima. jmk-widyakarya [Internet]. 2023 Aug. 18 [cited 2024 Oct. 7];1(5):92-103. Available from: https://ifrelresearch.org/index.php/jmk-widyakarya/article/view/1152